Unable import Space

Rhishavdas K_ow1eao

I'm trying to upload the software documentation as a XML file from my vendor, however, we were unable to upload the file and it's showing the below error message.
ERROR: insert or update on table "content" violates foreign key constraint "fkk6kbb7suqeloj82nx7xdcd803"

I tried both import site and import space, and both xml and html file I'm getting the error message with both uploading options.

Please assist with uploading my documentation to confluence.

Marc -Devoteam-

Hi @Rhishavdas K 

I suggested to re-export and try importing again.

I would suggest if that doesn't work to contact Atlassian support and reference the following Jira ticket. 

CONFCLOUD-76197 

I see that you are on a free plan in Cloud, this will not allow you to reach Atlassian Support.

A work around for this it to temporary active your free trail on the standard plan and raise an issue, then revert back o the free plan when you issue is resolved