How to sync up comment when comment edited

Question

Issue A was duplicated by issue B,when A's comment is edited,how to sync up to issue B?

Katarzyna Szumilas_Deviniti_ · Answer

Hi @何梦 ,

If you are open to using 3rd party apps, you can try out the one developed by my team - Issue Sync Pro. This plugin lets you automatically create a synchronized ticket and effortlessly sync the comments and other changes made (as attachments or field values) to Issue A to its duplicate, Issue B.

By using Issue Sync Pro, you can effortlessly maintain consistency between duplicate issues and ensure that any updates made in one issue are reflected in the other. This not only saves time but also minimizes the risk of data discrepancies between related issues.

If that sounds interesting to you, feel free to explore the app by yourself or book a free demo with our support team.

Best regards,
Kasia from Deviniti

Brant Schroeder · Answer

@何梦 Here is a KB that will help you set it up https://confluence.atlassian.com/jirakb/how-to-sync-comments-and-copy-attachments-between-linked-issues-1167831058.html