I am having trouble with an automation running. When I click on Run Rule, it is successful and sends the email that I have setup for it. But if I wait for it to run on its own, it is not running. Here is what I have configured. This is just a test configuration to make sure it runs correctly. I have this set to run every 5 minutes if a status has not changed from "waiting on customer".
Once I have the kinks worked out, i will change it to the actual time frame that I want to use. Can anyone tell me what I am doing wrong?
