How to track and monitor user activity in Jira Cloud and send data via webhook or REST API?
If you want to search, filter, and view a detailed log of user activities across your Jira Cloud instance, the User Activity Audit Log addon can help you with that. This addon lets you track your user's activity and restore deleted issues. User Activity Audit Log has the ability to integrate with external platforms to send real-time data from the app.
For all the actions it is possible to see the log starting from the installation of the plugin. However, for the issue- and asset-related actions, also historical data, starting from January 1st, 2022 will be available in the app.
The addon has the functionality to:
Generate users' activity log
Easily Search and filter activities based on:
Users
User Groups
Projects
Organizations
Date Range
Enhance search and filters with JQL
Save, reuse, share, and manage filters
View a cumulative number of actions made by the user for:
Issues: created, updated, deleted, status changed, commented, comment updated, comment deleted, issue link created, issue link deleted
Worklogs: created, updated, deleted
Projects: created, updated, deleted
Users: created, updated, deleted
Global features enabled/disabled
Assets: created, updated
View detailed user activities in issues, including old and new values.
There are two views available: Aggregated View and Detailed View.
Aggregated View
The Aggregated view shows all the actions based on action authors in the rows:
Detail View
You can see the detailed view of the actions by clicking the Detail view tab:
You can integrate the User Activity Audit Log with the external platforms to send real-time data from the app. You can use Webhooks or REST API, depending on your choice or the technical capabilities of your platform.
Webhooks
You can use app webhooks to receive real-time updates for all the actions registered in the app. To do so, go to the Settings and click Webhooks:
REST API
You can use the app REST API to receive real-time updates for your desired Saved filters. To do so, go to the Saved Filters and click “REST API” under the three dots menu across the desired filter:
For detailed instructions for the set-up please follow the link:
User Guide
Here you can also see the full documentation.
If you have more questions or suggestions feel free to contact Twinit support.
