I can't see the Issue Types in my project settings

Question

I'm a project admin, the project is company-managed and I need to add Epic issue type to my project to activate the Timeline.

If I go the Timeline, it says:

"Your project doesn't have epics configuredIn order to use the timeline, an administrator needs configure an epic issue type."So I want to do just this by adding the Epic issue type to my project. I tried following this page: https://support.atlassian.com/jira-work-management/docs/customize-your-projectBut the Issue Type section doesn't appear in my project's settings navigation bar.

How do I solve this.

Raj N Dileep · Answer

Thank you I had the Project admin access, not the Jira admin in your organization.

Valerie Knapp_dpp5c6 · Answer

Hi @Michaël Ménaché , thanks for your reply. Unfortunately it is not possible to convert a project from company-managed to team-managed.

What you could suggest is that, the next time you need a project, to create it using the shared configuration for a project that you know has everything you already need. For example, if you had worked already in a project that had Epics and where you could use the Timeline, you could ask when you need a new project, please create it using the same configuration as 'project x' to avoid ending up in this same situation again.

Sorry I couldn't be of more help this time.

Michaël Ménaché_qmufna · Answer

Thanks a lot for your quick reply!

I got the project admin role because the board admin role was not enough to make the changes I need and the project and Jra admins are not responsive enough.

=> Is there any way to avoid lengthy back and forth with a Jira Admin (and the intertia that comes  with it)?
e.g.  is it possible to somehow switch the project from company-managed to team managed (i found that to be much more comfortable and efficient in the past)?

Thanks again!