Too many notifications jira service

Irina Lemus

I manage several projects. There are some that i watch closely, others I dont. Is there a way i can fully stop notifications coming my way when I am not watching the issue, the reporter, the assignee for the issue or when someone mentions me? Basically i get a tons of notifications for other updates made to tickets from a particualr project that I dont own/manage. I set my personal notifications for the ones described below only but I still get for random updates on the ticket. Help please!

Joseph Chung Yin

@Irina Lemus -

What you need to do is to check each project's notification scheme configuration to determine why you are receiving default notifications from projects that you are not a part of.

In addition, you should also check on those projects' project role assignments to check if you are being called out.  A lots of time, each project's notification scheme configuration may be calling out project role(s) for issue event notification too.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.