Select List (single choice) custom field not showing value on email (smart.value)

Joao Borges_ch4uwn

Hi everyone,

I am unable to display value from custom field on an email notification via Automation.

Field Name: Beneficiary Team  (Field Type: Select List (single choice)

FieldId: 12010

on the automation email, i set the following:

---

* Beneficiary Team: <a> {{issue.Beneficiary Team_12010}} </a>

* Beneficiary Team: <a> {{issue.12010.value}} </a>

* Beneficiary Team: <a> {{issue.Beneficiary Team}} </a>


* Beneficiary Team: <a> {{issue.Beneficiary Team.value}} </a>

* Beneficiary Team: <a> {{issue.field_Beneficiary Team.value}} </a>

* Beneficiary Team: <a> {{issue.field_12010.value}} </a>
* Beneficiary Team: <a> {{issue.field_12010}} </a>

 

---

But not able to get any results on my email. 

 

S Naveen Kumar_izjolh

Hi @Joao Borges

Thank you for reaching out to the Atlassian community!

Please try to use as below in the email body and see if you get the value of the field.

{{issue.customfield_10252.value}}

Thanks