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Automation Actor "Automation for Jira"

Bernd Anderer

I am triggering an Automation that transitions an Issue. Automation Actor is "Automation for Jira". In the post function of the Workflow, there is a script that updates the issue.

As the transition is triggered by the Automation, the post function runs in the context of "Automation for Jira".

The postfunction fails, as "Automation for Jira" does not have the permissions to edit the issue.

Question is: how can I fix that?

"Automation for Jira" is not a user that I can add to the project. Is there something in the permission scheme that I need to change?

Thanks in advance,

Bernd

Accepted answers

Valerie Knapp_dpp5c6

Hi @Bernd Anderer , thanks for your question.

Yes, you are correct. You should be able to grant the permission to edit the issues in the project permission scheme. Typically by default, there is a project role for atlassian-addons-project-access, which you can then just enble in the permission scheme the permissions you want to give that role, like this -

Hope this helps.

Cheers

All comments

Valerie Knapp_dpp5c6

Hi @Bernd Anderer , thanks for your question.

Hope this helps.

Cheers

S Naveen Kumar_izjolh

Hi @Bernd Anderer ,

Thank you for reaching out to the Atlassian community!

You may change the rule Actor for the Automation rule and select the user who has access to perform the action and give it a try.

Jira Configuration - Jira 2023-10-12 at 9.13.49 AM

Thanks

Bernd Anderer

Hi @Valerie Knapp

thank you for your answer. The problem is ... I already did that.

The permission is set to Browser, Edit, Transition and some more.

When I use my user account instead, it works.

Could it be that the Plugin has a problem with the "Automation for Jira" Actor?

Bildschirmfoto 2023-10-12 um 10.21.01.png

Bernd Anderer

Hi @S Naveen Kumar ,

I tried this, and it worked. But I want to avoid named users for Workflow related functions. Once that user is not around anymore you need to cleanup your projects - I try to avoid that ;-)

Valerie Knapp_dpp5c6

Hi @Bernd Anderer , thanks for your reply. Is the post function one of the standard ones or are you also using an app for this, like ScriptRunner?

Bernd Anderer

It's a Powerscripts Script.

Janet Juo_68onvq

Hi @Bernd Anderer

I have the same problem with Automation, did you resolve this problem?

Thanks

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