Jira field value change to trigger only when the field was updated when it was non-empty

Jignesh Jaiswal

Hi Team, 

 

I am trying to add a Label value when the "Due" field was updated from one to another date, however the "Field value change" rule runs for the first time update from empty to any value. How to run this rule only when there is value in "Due" and is changed?

Jack Brickey

Hi @Jignesh Jaiswal , Indeed, this is the behavior of this trigger. Unfortunately, that cannot be changed. However, there are ways to accomplish your goal I think. One option would be to create a custom date field that captures the original due date. This could be populated using the same rule. Basically, when the rule was triggered, it could check to see if the original due date field was empty or not. If it is copy the due date over, if not leave it alone but perform whatever other actions you intended if someone is changing the due date.

note, if you don't want to create a custom field, you could consider using a label in a similar fashion.