Create Issue Pop up showing two different views

Gary McDermott_y1jvp3

Hi all. I have created a new board a team member. When I navigate to the board and click 'Create' i get the below pop up window, which shows me all the necessary fields

 

My team member (Ben) however when he does the same action gets a limited view. I am not sure what setting has been enabled for me to be able to see this and for my team member to have limited view. Please note this is the pop up window for creating a ticket, once he does create the actual ticket using the above and navigates to the ticket, he can then see all options.

If someone could kindly assist.

 

Thanks

Mohanraj Thangamuthu

Hello, Good day. Kindly have the users to select "Create issue" and from the right side three dots, select show fields. Check if these fields are disabled.