Automations not running when Issue security default set to none

Question

Hi there,

I have put a security level in that when a field is changed the level is set to that to lock a ticket down.

When setting up the security I clicked 'None' for the default.

Now I notice the issue created automations do not run.

Do I need to have a default security level set with all the relevant parties in it for the automations to run (reporter, service desk, addons-project-access) etc etc

Thanks

Ste404 · Accepted Answer

Apologies, there just must have been a crazy glitch, further testing with this has shown the automation rules are running.

Nothing to see here :)