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Just had a customer sign up for JSM Cloud Premium trial but cannot see Opsgenie to link

Customer just signed up for JSM Cloud Premium trial but we are unable to see Opsgenie to link it and configure. Tnoughts?

Accepted answers

Mikael Sandberg

Make sure that the features for Alerts and On-call has been turned on for the project. If they are you can access the JSM Opsgenie by clicking on Alerts, that will take you to Opsgenie.

Screenshot 2023-10-05 at 11.22.29 AM.png

All comments

Mikael Sandberg

Make sure that the features for Alerts and On-call has been turned on for the project. If they are you can access the JSM Opsgenie by clicking on Alerts, that will take you to Opsgenie.

Screenshot 2023-10-05 at 11.22.29 AM.png

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