I want to add an field validator that makes sure that users fill in the 5 why's & answers's on root cause of the finding field, the issue is that regular validator will not work as field has already some content
Hello @Tiago Pereira
You can try to achieve this by Conditional Validator thorugh JMWE plugin or Scriptrunner.
One more alternative is to Clear Field in previous transition by using Clear field value post function so that normal validator can be applied.
Feel free to ask if any other query regarding this.
Thanks
But I don't want it to be cleared, the 5 Why's & Because must stay there
In that case you can try to achieve this by applying conditional validator through JMWE plugin or scriptrunner.
I placed this validator that checks if length is greater than 69 characters which as you can see is "False" but still ticket is not being blocked on the transition
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