Will existing bookmark not work if a new custom domain is used for help center?

Question

Hi,

Atlassian recently announced that organizations can have custom domains for their JSM help center.

Most of our help center customers have bookmarked the existing URL. If we change the URL, will those bookmarks stop working?

Example:

Existing URL: taosupport.atlassian.net

New URL: taosupport.achme.com

Susheela.Kushwaha · Answer

Thanks @Florian BonniecThis is exactly what I was looking for. I appreciate your quick response.

Florian Bonniec · Answer

Hi @Susheela_Kushwaha

It will redirect the previous URL to the new one.

But there is some limitation using this feature.

Can I change the URL used to access a product? | Atlassian Support

Regards