Set Priority Default to Blank

Question

Is there a way to set the default 'Priority' field in Jira to be blank upon issue creation (ideally by project and by issue type, but we are interested in a global setting too)? We do not often use this field and having it automatically populate to 'Medium' (or anything but blank) has unintended consequences with integrations and may result in work being prioritized that doesn't need to be.

Mikael Sandberg · Answer

You can control that by not using the default integration to Slack and instead use automation to post to a Slack channel.

Jaime Laird · Answer

Thanks Jack - I don't love this but I see your side too. I guess we'll keep it and set the default to low or lowest so that when something really is a priority we'll know it was set with intent.

Jaime Laird · Answer

I find that removing it from view leads to confusion due to the aforementioned integration implications. For example, when an issue is created in a project it often posts to the associated slack channel, which reveals the "Priority" field. When someone clicks on that and can't see that field, they are confused and/or frustrated. I think we'll leave it to revealed so it can be easily changed by the reporter. Thank you tho!!