May i have an feedback why i am not able to see the Priorities Schemes in my view?

Question

Hello, I need to set up a new set of priorities limited to one project, but in Settings>issues> Priorities, I am not able to see the priority schemes.

Are there any limitations to the standard plan we currently at, or this feature is not available anymore.

Thanks

Janka

Valerie Knapp_dpp5c6 · Answer

Hi @Janka Lengalova , there is a suggestion for priorities by project here, [JRACLOUD-3821] Priorities per Project - Create and track feature requests for Atlassian products., so you can follow that.

There is also this - [JSWCLOUD-21455] Build Priority Schemes for Jira Cloud - Create and track feature requests for Atlassian products.

Otherwise, you could create, for example, a team-managed project, where you could have priorities that are different from the system ones, but I don't know that I would recommend that as an approach, especially as you asked about a JSM project.

What is the desired behaviour / outcome you are seeking?

A possible workaround could be to create a custom field or a series of custom fields and then use an automation to derive the priority. You might have two custom fields of like urgency and scale of the problem, let's say, and if those are both high, you could have an automation that sets the priority of high, if you want to avoid that requestors choose the priority.

Is that what you are trying to achieve, or is it something else?

Janka Lengalova · Answer

Hi Valerie,

thank you for your prompt feedback.

Is there a way how to have a different priorities per project in Jira Cloud, then?

thanks

Janka

Valerie Knapp_dpp5c6 · Answer

Hi @Janka Lengalova , thanks for your question.

Priority schemes don't exist in Jira cloud, there is just one central list, as opposed to in server.

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