Is it possible to pin internal notes to the top of the activity thread in a request? Or is there a method to filter out responses and only view the internal notes?
Hi @Jon Scheidt ,
Not possible. There's no capability like this in out of the box JSM.
May want to look for apps similar to the one below for additional functionality for comments:
https://marketplace.atlassian.com/apps/1228357/smart-comments-for-jira?tab=overview&hosting=cloud
It looks like you're new here. Sign in or register to get started.
