Link across different JIRA Instances - 2 Organisations

Question

Is it technically possible to link 2 JIRA Projects so you can view and link issues types in each project - WHEN the 2 projects are in different organisations?

Ultimately when working with a Supplier we want to raise any defect / requests in one place and view from within both projects

Jack Brickey · Accepted Answer

You need to consider an addon for this. Check the Marketplace for apps like Backbone sync. However, to be able to view issue you will need to be a user in both instances I believe. The sync apps I think work on the premise of creating 'parallel' issues that are linked. So you can work on the issue in your instance which would update the linked issue in my instance and vice versa.

Katarzyna Szumilas_Deviniti_ · Accepted Answer

Hi,

The free Issue Sync Pro app can be an interesting solution for you to link two Jira projects from different organizations, allowing you to view and sync issues between them.

As Jack already described above, 3rd party synchronization apps establish a connection between the two issues on different projects or Jira Cloud instances and automatically copy over their data as fields, comments, attachments, or statuses.

If you want to give this plugin a try, feel free to download it from the marketplace for free or book a demo.

Best regards,
Kasia from Deviniti (the team behind Issue Sync Pro solution)