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Service Accounts as Managed Accounts

Christy Johnston_n7aapi

Has anyone figured out how to verify a managed account when using a Service Account that doesn't have an email account of which to login and verify? We have an Org with the products of JIRA Cloud and Access. TIA

Accepted answers

Hi @Christy Johnston

You need an email address for the account to be a Managed Account - so it can verify against the domain.

Ste

All comments

Hi @Christy Johnston

You need an email address for the account to be a Managed Account - so it can verify against the domain.

Ste

Christy Johnston_n7aapi

Thanks. Our Service Account has an email address with our domain. It just seemed to take some time to be recognized as a managed account.

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