I cannot link space from confluence to my portal JSM

Question

When I try to link my Confluence space to my portal as "Knowledge base", I don't see my space . My Space and JSM site have the same domain name.

I do like that :

* From your service project, go to Project settings > Knowledge base.

* Select Link spaces.

* Select the spaces you want to link to your service project.

* Select Link.

In (3), I cannot see my space and when I'm trying to create another space with the same key, I get this error message "Space with this key does exist".

What can I do to solve this problème ?

Thank you for your answer

Brad Woods_64376j · Answer

The issue was that the Jira-Confluence Application Link was not setup using "OAuth (with Impersonation)".  It was setup using just "OAuth".

Described in depth, here:

https://confluence.atlassian.com/servicemanagementserver/set-up-a-knowledge-base-with-confluence-data-center-1018775515.html

Brad Woods_64376j · Answer

HI @Guy-Victorien BADELAS FTV , what was done to fix it?  Just curious because we are running into the same issue here.

Thanks in advance,

Coiram · Answer

I have the same identical issue.

Technically and practically when I un-link a Confluence page I should be able to relink it. Nope! It does now show in the list.

If I create a Confluence Page named 000 (Zero Zero Zero) it does appear on the list therefore I can link it

So this is another Atlassian BUG?