Hi,
Consider a case where email notification sent when Production issue is logged and email notification sent. In this case we would like to have the KEY word which can differentiate stake holders from normal issue to production issue.
For ex: when production issue logged subject will have [Production Issue]:abcdefghijklmnopqrstuvwxyz , the key Production issue should not appear for other issue type notifications.
Please advice us how we can configure this.
Thanks,
Jagadeesh