why do i get "Specify a valid for field_ABC", the value exists for the project and issuetype

Question

Hi Atlassian Support,

I have a field "Impacted Service Delivery", multi select type, and it has a separate context for the project where i am getting the error.

When i add/remove the value "Digital Workplace" to an already existing issue, i am presented with the error, but when i create a new issue and add/remove this value there i get no error.

Please assist and let me know what solution to apply, i have already tried deleting the value from the context and adding it back to the context but the error prevails.

Thanks!

Trudy P Claspill · Answer

Hello @Maria Hassan

I think if anybody had a solution it would've been provided.

Since you are on a paid subscription, I recommend that contact your Jira Administrators and ask them to open a support case directly with Atlassian to diagnose the issue.

Maria Hassan · Answer

Could somebody please provide some solution here? The error is consistant.

THANKS!

Maria Hassan · Answer

Both work fine, adding/removing values while i am in the create issue dialog, and adding/removing values while editing the custom field for issues other than DR-2959.