How can i mange approvals ?

Marco Martinato_9q3w81

 

i have different kind of ticket( customers request ) and each of this ticket need different groups of approvers so i create  three groups   and one workflow with approval step  .

how can i link/indicate that a determinated ticket need a specific gorup?

and if i need in rarley exception to add another apporver ? is there an easy way without modify the group?

Neghena drawio Diagrams

Hmm.. have you tried contacting your group admin? They can modify to create custom fields through a Group Picker.

 

https://support.atlassian.com/jira-service-management-cloud/docs/add-a-new-custom-field-to-a-project/