How to compare a value with lookupObjects

Question

Hi,

I need to compare a value (eg. Mary) with a lookupObject using automation.

I tried to do many things, but didn't work.

First value: {{lookupObjects.name}}

Condition: equals

Second value: Mary

I know, {{lookupObjects.name}} is Mary, because i put "Add value to the audit log", before "Advance compare condition" and show me "Mary".

Could you help, please.

Thanks

Sara Silva_ftan9n · Answer

Hi,

I already tried both solution and didn't work.

We have found another solution for our situation and we will not use the automation.

Thank you very much.

Regards

Sara

Bill Sheboy · Answer

Thanks for that information, and...

In your compare, I note that you have quotation marks around the smart value.  Please remove those and test again.

Otherwise the "second value" will not match as it does not have quotation marks around it.

Sara Silva_ftan9n · Answer

Hi @Bill Sheboy

Thank you for your words.

I don't understand, why the "issues did not match the condition".

Thank you,

Regards

Sara