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Does issue.epic.summary work for Tasks in Team Managed Software Projects?

Rasneet Kanwar

Hi, we've set up automation to copy Epic Summary into a custom text field "EN". The rule is working fine for the Company Managed projects but is returning "None" for the Team Manged Project for the Task type of Issues.... Here's what we are using:

1. When: Issue Created

2. If matches: Issue Type equals Subtask

2.1 Then: Edit issue fields - Set EN as {{issue.parent.epic.summary}} ---- Works fine on Company and Team Managed Projects.

3. Else - If matches: Issue Type is one of : Task, Bug, Story

3.1 Then: Edit issue fields - Set EN as {{issue.epic.summary}} ----- Works fine on Company Managed Projects but returns "None" for Team Managed Projects.

I have also tried to use parent instead of epic but that also returns "None". Please advise.

Accepted answers

Trudy P Claspill

Hello @Rasneet Kanwar

Welcome to the Atlassian community.

Are you trying to use a Global automation rule against both Company Managed and Team Managed projects?

Can you show us the Audit log information for this rule running against a Team Managed project where the Else-If condition is executed?

All comments

Trudy P Claspill

Hello @Rasneet Kanwar

Welcome to the Atlassian community.

Are you trying to use a Global automation rule against both Company Managed and Team Managed projects?

Can you show us the Audit log information for this rule running against a Team Managed project where the Else-If condition is executed?

Rasneet Kanwar

Hi @Trudy P Claspill

Thanks for looking into my concern. Yes, it will be set to global automation but I am currently testing it on a Team Managed Project as it has already passed the Company Managed Project Testing. Please advise further.

Thanks, Rasneet

1. Audit Log Image

2. Context Fields Image from Task Issue RT-95

3. Image of Rule Details

Trudy P Claspill

Can you add a Log action immediately before each Edit Issue action to print the content of your smart value into the Audit Log?

https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Log-action

Make each Log action content a bit unique so that we can tell which output is from which action.

Rasneet Kanwar

Thanks again... As suggested, here's an image of Audit Log with Log action.

Regards, Rasneet

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