nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Unable to verify DNS

Kinka Family IT

I am unable to verify the DNS record to add a custom domain

DNs Record.png Screenshot 2023-09-21 160254.png

Accepted answers

Jehan Bhathena

Hi @Kinka Family IT ,

The DNS seems to have failed in the verification stage, would recommend starting from scratch and adding all values in your DNS provider again.

As per https://support.atlassian.com/organization-administration/docs/copy-and-add-dns-records-to-your-domain-provider/, if you hover over the X mark you should get a more precise error, please can u share that too.

All comments

Jehan Bhathena

Hi @Kinka Family IT ,

The DNS seems to have failed in the verification stage, would recommend starting from scratch and adding all values in your DNS provider again.

Kinka Family IT

Tried re-adding, still same issue

DNs Record.png Screenshot 2023-09-25 105011.png Screenshot 2023-09-25 160254.png

Kinka Family IT

Also

This is a second account using the same domain, I am able to verify the DNS records using a different atlassian account but not this one

This screenshot is for the other account Screenshot 2023-09-25 110155 - other account.png

Thank you for your help

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management