having issue connecting JIRA to crucible/fisheye

Question

I am having this issue from crucible/fisheye:

https://www.dropbox.com/s/luy95vu3g4x3qfr/Screenshot%202014-04-23%2016.00.12.png

i have configured everything in outgoing and incoming auth from crucible/fisheye admin.  copy & paste the screenshot link.. clicking it won't work

CelsoA · Answer

Ho Hachiko,

I could see the image after copy/paste. :)

Which versions are FishEye and JIRA?

Also, does the user in Crucible has permission to see this issue in JIRA?

Please open a ticket for FishEye in http://support.atlassian.comand add there 2 support.zip files, one from JIRA and other from FishEye.

Regards,

Celso Yoshioka

dns · Answer

please copy and paste the screenshot link manually.  it works.

CelsoA · Answer

Hi Hachiko,

The image link is broken.

If you are connecting FishEye/Crucible with JIRA On Demand the local instance should be running under ports 80 or 443 with valid certificate.

Could you please paste the error that you are facing here as text?

Regards,

Celso Yoshioka