Security for tickets

Question

Hello.

I have a challenge, but I couldn't find an answer.

I would like to create new role on Jira called "External QA". People from this role should has abbility to:

1. Create new Bug

2. See only their own bugs

3. Add a comment.

Nothing else. So they shouldn't see tasks, epics, etc or bugs from other roles.
Can anyone advice me how to configure it step by step? Thank you in advance.

Filip Turczyński · Answer

Thanks!

Natalya Ozhigova · Answer

You can achive it with a security scheme: https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/

Permission scheme: grant create, browse and add comment permissions.

Security scheme: default: all roles except Estrenal QA have access

Add automation rule: Issue created -> if reporter belongs to external QA-> change security scheme to none.

Hope it helps you)