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Automatically adding a label when creating an issue

Sabrina Sykes-Gelder

Hi there

I would like to know whether it is possible and if so how, I can auto create/add a label based on the issue summary.

e.g. I create a new issue called ACMEInc (this then runs multiple other actions) I would like a label of ACMEInc to added to this issue and subsequent linked issues.

I am still very new to doing all of this so if someone is able to respond please keep the instructions very simple and clear :-)

Thank you

Accepted answers

Mathew Lederman

For the base ticket, this is fairly simple using Jira Automation. On creation, set the label as {{issue.summary}}. This is a smart value which can be quite useful in automation. I've copied a link of their documentation here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

Adding the same label to subsequent linked issues may be a bit more difficult, but here's how I would go about doing this in a separate automation:

Trigger: Issue Linked
Related Issues Condition
- Related Issues: Linked Issues
- Link Types: All Link types
- Condition: Are Present
Edit Issue Fields: Linked Issues = Trigger Issue

Let me know if you need any help setting this up.

All comments

Mathew Lederman

Adding the same label to subsequent linked issues may be a bit more difficult, but here's how I would go about doing this in a separate automation:

Trigger: Issue Linked
Related Issues Condition
- Related Issues: Linked Issues
- Link Types: All Link types
- Condition: Are Present
Edit Issue Fields: Linked Issues = Trigger Issue

Let me know if you need any help setting this up.

Sabrina Sykes-Gelder

Hi Mathew

Thank you for responding - I can't seem to get this to work when I create my first issue, I am sure I am missing something really easy/obvious!

Label Logic.PNG

Mathew Lederman

Sabrina,

No problem. Typically with labels you want them to be limited to a pre-defined list otherwise your list of labels can get a bit out of control.

To do what you're looking for however, you should be able to type {{issue.summary}} into the Labels box. Jira should recognize you're trying to use a smart value and accept the entry.

Sabrina Sykes-Gelder

Unfortunately that doesn't seem to have worked.

The labels won't get too out of control as I am using this as a way of an onboarding checklist for certain customers.

If there is an alternative board or process that would work better please advise, as I am very much on a steep learning curve with using Jira to manage such tasks and streamline things.

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