Access to Confluence via google mail account

Question

Hi there,

I am a first-time user and am trying to register in the cloud version with my gmail account. However, when hovering over the email address it gives me a red circle with a back slash through it so I cannot enter anything.

I suppose this is to do with the settings in the email account.

What do I need to change? Can you help please?

Thanks a lot.

Birgit

Birgit Leonhardt · Answer

Hi, thanks for your help. I have in the end signed up via atlassian as otherwise it was to cumbersome. I am sure it was to do with my settings on gmail. I am up and running now.

Thanks again.

Sayed Bares [ServiceRocket] · Answer

@Birgit Leonhardt welcome to Atlassian community!

Are you trying to create a new cloud instance or joining an already existing one? can you share a screenshot of the behaviour you are experiencing?