Create Description Template

Question

I would like to create description template using the app - Issue Template Agent. I noticed that I could not find my project which has the type = Company-Managed Business when trying to create this template.

Can someone advise on the workaround or solution to this?

Kate Pawlak _Appsvio_ · Answer

I would like to post an update to my previous comment so as not to mislead anyone who comes across this post:

We support ALL project (spaces) type, including Jira Service Management. All details can be found in our documentation for Issue Templates Agent for Jira.

Kate Pawlak _Appsvio_ · Answer

Hi @Fadilah Iskander ,

Currently, we support only company-managed software projects, but support for business projects will be added in the version which we'll release at the beginning of October :)

Jack Brickey · Answer

Hi @Fadilah Iskander , welcome to the community.

I have never used this add-on previously. I took a quick look at it and it seems like you should be able to click into the template and assign to various projects. Based on your post, I'm assuming that your project is not showing up in the list of available projects. I am wondering whether it might be a permissions issue? Are you sure that you have the necessary permissions for the project? While, there may be someone stopping by here with experience with this specific application, it might be advantageous to reach out directly to the vendor - issue-templates-agent-support