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How to add epic link to a task using CSV import?

João de Sousa Crespo

Hello,

I've been trying to import a CSV file to my Jira project, linking several tasks to its Epic.

The issue creation goes as planned, with all the necessary fields and issue type (Epic and Task), but the desired link between them isn't created.

I've searched several topics regarding this problem, but none of them helped me resolve my problem. I have event tried using successful exemples from previous topics but, at least in my jira project, they don't work either.

Bellow is a print of the CSV file

Screen Shot 2023-09-15 at 09.57.47.png

I'm planning on importing/creating more than 70K tasks linked to 20 Epics and I can't see any workaround besides this import.

Thank you all in advance

Sincerely,

João Crespo

Accepted answers

João de Sousa Crespo

Dear @Jack Brickey , I managed to make it work!

I opened a new project (kanban one) and the task issue had the Epic link field as you mentioned and as I was used to.

In this project the CSV file that didn't work before now works!

Thank you very much for all your help!

All comments

Jack Brickey

Hi @João de Sousa Crespo , welcome to the community.

Could you please try to use the epic issue key, e.g. ABC-123 rather than name? I also recommend simply attempting to import a single issue until you have the import completely working. Then save the template.

João de Sousa Crespo

Hello @Jack Brickey thank you very much for the quick reply.

I've done it before but I did it again as you suggested so that I could show you the error message

This was my new CSV

Screen Shot 2023-09-15 at 10.24.17.png

I changed the epic name and link (the summary remained as it was)

This was the error

Screen Shot 2023-09-15 at 10.22.26.png

I've also tried using parent ID, but apparently that only works with subtasks. Also used Issue Id but again with no succes

Thanks again for the help so far.

Jack Brickey

Hi @João de Sousa Crespo , based on the image you provided it seems that you actually used "ABC–123". Please understand that that was just an example. You need to place the actual epic key that you are trying to link the issue to in that cell. I hope this makes sense?

João de Sousa Crespo

Hello @Jack Brickey , sorry for the misunderstanding and for the trouble I'm giving.

I've tried it again without any success..

Bellow you can see my new attempt.

1st - I created a new epic so that I could get its name (in this case OP-203)

2nd - I imported a CSV file only to create a Task and linking it to a previous Epic (this would also work for me)

Screen Shot 2023-09-15 at 11.00.29.png

This did not work.

Now since I knew the next issue ID that would be created (OP-205), I placed it in the CSV and went along as you suggested

Did a new CSV file

Screen Shot 2023-09-15 at 11.22.44.png

This Warning came up when I imported the CSV file

Screen Shot 2023-09-15 at 11.13.00.png

And this was the final result:

The created issue

Screen Shot 2023-09-15 at 11.33.13.png

The created Epic.

Screen Shot 2023-09-15 at 11.24.11.png

João de Sousa Crespo

Dear @Jack Brickey , I managed to make it work!

I opened a new project (kanban one) and the task issue had the Epic link field as you mentioned and as I was used to.

In this project the CSV file that didn't work before now works!

Thank you very much for all your help!

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