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How to deactivate users in bulk

Uddyan Goyal

Hello all, I am using JIRA cloud. I want to deactivate a large number of inactive users on JIRA. However, it is very difficult and time consuming to deactivate users one by one from user management dashboard. Can you please suggest some fast and efficient way to deactivate users?

Your help will be highly appreciated!

Accepted answers

Teja_w7r693

Hi @Uddyan Goyal

Welcome to Atlassian Community!

In Jira, we do not have a option to deactivate users in bulk. If you need bulk deactivation/activation then you can try Manage User for Jira app developed by Atlassian Marketplace Vendor. It lists all users then you can search and sort them by name, active status. You can activate/deactivate users individually or in bulk. Hope it helps.

Please accept the answer if this helps you.

Thanks,

Tejaswini

All comments

Teja_w7r693

Hi @Uddyan Goyal

Welcome to Atlassian Community!

Please accept the answer if this helps you.

Thanks,

Tejaswini

Uddyan Goyal

Hello @Teja ,

Thanks for your response. Is there any other way without using 3rd party apps? Like running REST API or any script for JIRA cloud?

Regards,

Uddyan

Teja_w7r693

Hi @Uddyan Goyal

We have a API to deactivate the user. However, there is a limitation such that the users whom you are trying to deactivate must not be assigned any issues.

Thanks,

Tejaswini

Mehmet A _Bloompeak_

@TejaThank you for recommending our app.

@Uddyan GoyalIf you have any questions or need any help, you can contact us via support@bloompeak.io.

Heenaben Sardarbhai Chaudhary

Hi Uddyan Goyal,

If your goal is to conserve a product's license count, the recommended approach is to suspend user access. By doing so, these users won't be counted towards the product's license.

However, Atlassian doesn't offer a built-in feature to bulk suspend user licenses. To address this, you can leverage our free app. It enables you to conveniently suspend access for multiple users from a product.

Feel free to explore the app for further details and assistance.

https://marketplace.atlassian.com/apps/1231817/deactivate-users-for-jira?hosting=cloud&tab=overview

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