emailAddress field is not coming in some of the changelog histories author field json.

Omar, Abhisek

Hi Team,

While doing the rest api integration with jira cloud, We have observed below issues:

1> emailAddress field is not coming in some of the changelog histories author field json.

2> emailAddress filed is not coming in assignee field json. This is also intermittent as for some tickets emailAddress is coming.

We were getting emailAddress field in the json while working on premise jira server. 

To mitigate the issue for now We are using accountId as fallback value for emailAddress. We would like to know the reason behind this behavior.

Tansu Akdeniz

Hi @Omar, Abhisek 

Welcome to the community.

It is related to GDPR issue: Major changes to Jira Cloud REST APIs are coming to improve user privacy

Please also check this thread: API responses suddenly missing emailAddress field 

It is dependent to visibility settings: https://id.atlassian.com/manage-profile/profile-and-visibility