Is there a way to add a comment or a note in between 2 fields for a request form?

Question

Hi Team,

I am creating a request form in a service project. I have a requirement to add a note/comment between 2 fields. This is more like an instruction for the users who would use this form, but I see no options to make it happen.

Any help would be much appreciated.

Thanks!

Fernando Eugênio da Silva · Accepted Answer

@Sujitha.Krishnan

You can do it using Forms for your Jira Service Portal. With forms you can add notes/infos as you see in Confluence macros. You can use these notes to display the message that you want in your request form.

Please, take a time to read about forms here: Use forms in Jira Service Management | Jira Service Management Cloud | Atlassian Support

Also feel free to see demos on Atlassian youtube about forms: Create a request from a form | 30 Days of Form Demos | Jira Service Management

Hope this helps you.

Joseph Chung Yin · Accepted Answer

@Sujitha.Krishnan -

I agreed with using FORM suggestion mentioned by @Fernando Eugênio da Silva .  Out of the box, it is not possible as you will have to use FORM to achieve what you wanted.

Essentially, the FORM element takes over the look of your request type screen.

Hope this also helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.