nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

As an administrator I cant change the help center banner!

hossein_gvgrsf

Hello Jira community
I am an administrator in two Jiras projects. I built the Help Center portal myself, but now when I want to change the banner in the Portal I get this message that I dont have access. Can you please help me how I can solve the issue?

edit - Copy.jpg

Accepted answers

Joseph Chung Yin

@hossein -

To edit Help Center portal banner configuration, you have to be the Site/system Admins for your env. From your image shots, you are only associated as a project admin.

I would recommend you to contact your Site/Sys Admin for additional support on configuring Help Center portal banner configuration.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

All comments

Joseph Chung Yin

@hossein -

To edit Help Center portal banner configuration, you have to be the Site/system Admins for your env. From your image shots, you are only associated as a project admin.

I would recommend you to contact your Site/Sys Admin for additional support on configuring Help Center portal banner configuration.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

hossein_gvgrsf

Many thanks

Joseph Chung Yin

@hossein -

If my suggestion helped you. Please click on Accept Answer when you have a chance, so others with similar asks will see this posting as an answered solution.

Best, Joseph

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