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Not receiving verification email for Jira Account

Desmond Techie

Verification emails sent to my email are not being received. Can anyone please help with this?

Accepted answers

Jehan Bhathena

Hi @Desmond Techie ,

There can be a few reasons why this email doesn't receive the invitation emails:

Turntabl.io may have blocked the incoming mails from bulk mail Senders
Perhaps the user receives the mail but it's redirected to the spam/junk
In case none of these work reach out to the Atlassian support to debug the mail sending

PS: would suggest removing the mail from your question, else it may be misused

All comments

Jehan Bhathena

Hi @Desmond Techie ,

There can be a few reasons why this email doesn't receive the invitation emails:

Turntabl.io may have blocked the incoming mails from bulk mail Senders
Perhaps the user receives the mail but it's redirected to the spam/junk
In case none of these work reach out to the Atlassian support to debug the mail sending

PS: would suggest removing the mail from your question, else it may be misused

abhishek_sharma03

Hi @Desmond Techie - You need to contact Atlassian for this issue. Please raise a support ticket.

Abhishek

Desmond Techie

Hi @Jehan Bhathena

I reached out to support, and it turns out there was an email suppression from their side. Thanks for your help and suggestion!

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