Not All Work Items Showing Under Epic for Timeline

Question

Need to understand why not all of my work items are showing up under my epic in the timeline view.

JD Lobue_l13q6h · Answer

Thanks, @Dave Mathijs for your response. @Jessica Shim can we confirm that the only stories that are not showing up are the ones that are in a category of done?

Jessica Shim · Answer

Hey @Dave Mathijs , thanks for your response. I work with JD and am working with him on this question.

* Do all work items have the same parent link (i.e. epic link)? Yes
* Do some of the work items have a resolution? Yes, some of them have resolutions and others do not.
* Do you have a filter on quick filters active? No
* Do you have a filter on components active? No
* Do you have a filter on status category active? No
* Can you identify the kind of work items not showing on the timeline? Do they have the same issue type or status? I have a list of work items not showing up on the timeline and I cannot figure out a commonality between them. None of them are sub-tasks. They do not seem to have anything different from the other stories that are popping up on the timeline. Is there anything I can do to try and find out why they are not showing up? Thank you!

Dave Mathijs · Answer

Hi @JD Lobue

* Do all work items have the same parent link (i.e. epic link)?
* Do some of the work items have a resolution?
* Do you have a filter on quick filters active?
* Do you have a filter on components active?
* Do you have a filter on status category active?
* Can you identify the kind of work items not showing on the timeline? Do they have the same issue type or status?

Please note that sub-tasks are not shown on the timeline. If a standard/base issue type under an Epic has sub-tasks then it will be indicated with an icon before the status. You'll need to open the task/story to show the sub-tasks.