Email Mismatch on Slack Integration login

unknown

Hi! When I try to log in to Jira Bot (or slack integration) - get a "EmailMismatch" page, with 404 error.

 

I did the following:

1.  /jira logout in slack
2. Click on Log In button
3. Allow permissions on the Slack webpage, and made sure that I had selected the correct workspace (there's no option, and I see a badge of the correct one)
4. I log in using Google (or Email, it doesn't seem to be helping)
5. Confirm login
6. I get redirected to:
   1. https://atlassian-slack-integration.services.atlassian.com/EmailMismatch

 

I also made sure that my Emails are the same on both – Slack and Jira. But the problem persists.

I can log in to my account without any issues, but if I want to authorize the integration – it fails.

I have also tried to use different browser: Firefox and Chrome.

 

Is there something I may be missing? Please advise.

Udit Mukherjee

Hi, thank you for reporting this problem. We have fixed this issue. Could you please give it another try.