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Issue with Jira Cloud Automation Rule Counting Weekends.

Saraswathikotala

Hello Community,

I've encountered an issue with a Jira Cloud automation rule, and I'm hoping someone can help me resolve it.

I've set up an automation rule to count field changes in an issue from Monday to Friday. However, it appears that the rule is also counting changes on Saturday and Sunday, which is not the intended behavior.

Is there a way to configure the automation rule to exclude weekends (Saturday and Sunday) from the count? I want it to operate strictly on weekdays.

Any guidance or suggestions on how to achieve this would be greatly appreciated.

Thank you in advance for your assistance!

Best regards,

[Kotala Saraswathi]

Feel free to customize this request as needed and then post it in the Atlassian Community to get help with your issue.

Accepted answers

Trudy P Claspill

If I understand correctly you want the date difference calculation to exclude weekends and your current calculation is:

As per the documentation concerning smart values for date and time:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/

...if you look at the diff function you will see that it has an option for business days.

Screenshot 2023-09-27 at 3.13.15 AM.png

All comments

Jack Brickey

Hi @Saraswathikotala , can you share an image of your rule with the details on your conditions for business days?

Saraswathikotala

@Jack Brickey Screenshot 2023-09-27 120539.png Screenshot 2023-09-27 120616.png Screenshot 2023-09-27 120634.png Screenshot 2023-09-27 120659.png

Saraswathikotala

@Jack Brickey can you help on above requirement

Saraswathikotala

@Jack Brickey pls help on this question also, it is helpful for me.

thank you dear.

https://community.atlassian.com/t5/Jira-Software-questions/How-to-Automatically-Move-Story-to-quot-Failed-quot-Status-When/qaq-p/2489420#M291976

Trudy P Claspill

If I understand correctly you want the date difference calculation to exclude weekends and your current calculation is:

As per the documentation concerning smart values for date and time:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/

...if you look at the diff function you will see that it has an option for business days.

Screenshot 2023-09-27 at 3.13.15 AM.png

Saraswathikotala

@Trudy P Claspill Monday to Friday

Saraswathikotala

@Trudy P Claspill i want smart value {{now.diff(issue.created).abs.days}} in issue aging filed only need to count Monday to Friday.

Trudy P Claspill

Refer to the answer I provided. Use the businessDays option instead of abs.days

If you want it to always be a positive number then use businessDays.abs

As per a note farther down in the document "BusinessDays (business days are considered to be Monday to Friday, 9am to 6pm)"

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