Change Status automatically to closed from resolved using Jobs in Script runner in Jira data center

Question

Hai team,

By using "Create Jobs" in Script runner, we need to change the status of the ticket automatically to closed from resolved.

Any Suggestions?

Thanks,

Anna Goff · Answer

You can create an Escalation service Job. Set the JQL Query to the appropriate criteria and then select the workflow transition that transitions from Resolved to Closed.

Marc -Devoteam- · Answer

Hi @jakeeryasmin

Why use script runner?

You could easily achieve this with Jira automation.