Can i triggered an approval request ?

Marco Martinato_9q3w81

Goodmorning,

I'm new to jira and i m a little bit confused about how use it.

I would like when a client fill the forms  to create a ticket and select a specific value on a drop down list an automation send an approval request to the agent.

It's possible ? How can i do it  ?.

 

 

Thank you for support

M.M

Vishal_p33pdz

Hi @Marco Martinato 

Welcome to the community!

Yes, you can add approval process in the workflow & trigger it at required workflow status. Check this article for detailed configuration steps.

Thanks!