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New service Project ?

Jyotsna Palbabu

Hi, I need to create a simple service management project with two stage approval process. What should be the next step once a project is created in Jira instance? Like to create the Request type first or the issue type first? Can someone please outline the sequence of things to be created?

Accepted answers

Vishal_p33pdz

Hi @Jyotsna Palbabu

Once you create project, by default the project gets associated with default issue types, requests types, workflows & default fields. If you dont want to use default issue types then create custom issue types first & then request types, request types are associated with your issue type, so has to be created after issue type creation.

To set up approval process, you need to modify workflow & setup approvers on desired statuses. You can follow this article for detailed setup process.

Hope this helps!

All comments

Vishal_p33pdz

Hi @Jyotsna Palbabu

To set up approval process, you need to modify workflow & setup approvers on desired statuses. You can follow this article for detailed setup process.