The value XXX does not exist for the field project. | Goolge Sheet Plug In

Question

Hello, community,

I am trying to export project issues into Google Sheets using Jira Cloud for Sheets.

but I am getting an error The value 'CNT' does not exist for the field 'project' while works perfectly for other project Key.

Joseph Chung Yin · Answer

@Lokesh Singh Sisodia -

Thanks for the update.  It is strange of your experience since you used it in the past.  I would recommend you to contact Atlassian Support (https://support.atlassian.com) for further assistance since they can access the system backend log to further troubleshoot your issue on hand.

Best, Joseph

Lokesh Singh Sisodia · Answer

Hi @Joseph Chung Yin

Yes , CNT as project key is Valid.

I have exported data in past with same key but it started happening all of sudden.

Joseph Chung Yin · Answer

@Lokesh Singh Sisodia -

Can you validate if the CNT is a valid project key and there is an actual JSM project with the key of CNT?

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.