Auto assign issues based on shift log in

Question

Is there a way in JIRA Software that will assign new issues that are created to a specific person based their shift login.

I wanted to assign issues created between 8:01 PM to 5:00 AM to person 'A'
and issues created between 5:01 AM to 2:00 M to person 'B' 
and issues created between 2:01 PM to 8:00 AM to person 'C'

And the assigning issues should not stop in the weekends too.

We have Automation for JIRA in place.

Thanks,
Rohith.

Trudy P Claspill · Answer

You can add a Log action before your IF condition to print to the Audit Log the smart value you are using in the comparison. I think you will find that the value is just a number and not like "6PM".

Rohith k · Answer

Hi @Trudy P Claspill ,

I am using below automation, but it is not working as expected.

Thanks,

Rohith

Trudy P Claspill · Answer

Hello @Rohith k

Welcome to the Atlassian community!

Yes, you can do exactly that with an Automation Rule.

You would start be selecting Issue Created as the Trigger for the rule.

You would then use an If/Else condition to check the current time (of the Created field in the issue) and then use an Assign Issue action under condition to assign the issue to the appropriate person.