Sorting epics by priority in a jira structure

Question

Hi.

I want to be able to display a Jira Structure containing a list of epics sorted by their priority. I have my epic list displaying ok. I added the generator "Sort By Priority" to the top level and "Sort Levels" to "All Levels". The order I get is in attachment1.

This doesn't match the order I should be getting based on information on this page:

https://community.atlassian.com/t5/Jira-articles/Priority-icons-are-more-accessible/ba-p/1732935

which is:

I then tried modifying the filter I use to pull the epics. I removed the Sort generator and just added "Order by Priority DESC" to the filter but got the same result as above.

Any idea what I'm doing wrong?

Thanks

Tom

Tom Garland · Answer

Thanks Stepan.

Yes you are correct. My filter pulls in all issues that have been completed for all epics in the last week:

project = ABC AND fixVersion = 7.1 AND status in (Resolved, Closed) AND resolutiondate >= -7d

It looks like the priority check is being applied at the issue level rather than the epic level. So for example epicB which has a lower priority than epicA is appearing above epicA by virtue of the fact that it has resolved stories that have a higher priority than the stories in epicA. What I would like however is the priority precedence to be applied at the epic level. I thought I could do this by setting both the "From" and "To" level to "1" in the "Sort By" Attribute panel but this still shows epicB above epicA.

Tom

Stepan Kholodov · Answer

Hello @Tom Garland

The order of Priorities should indeed be reflected in Structure. If it doesn't, it might be caused by multiple reasons. For example:

- There is another sorting rule applied in the structure which cancels sorting by Priority;
- the order of Priorities was changed in Jira settings and not enough time has passed for Structure to pick these changes up.

If there is no other sorters and the order doesn't update after several hours, please submit a support request at our portal and we will conduct an investigation.

Best regards,
Stepan Kholodov
Tempo