How do you reapply an automation to work on an existing issue with newly added conditions?

Question

How do I make an automation to work for new fields that has recently been added to the Edit field value conditions?

For context -

>I have an automation to create a new Issue type 'Epic' in the same project when another issue 'Task' has been transitioned to a status.

>The newly created issue should copy a bunch of field values from Task to Epic.

>I recently added some custom fields to the project but they were not updated to be copied from Task to Epic in the automation.

>Some of the issues have already been transitioned and new issues were created with the new custom fields before I added these new fields to be copied in automation field value conditions.

>These issues do not reflect the values of the newly added custom fields in the automation understandably because they were added to the automation later.

How do I get these newly added custom field values to be updated like the others? Any suggestion would be greatly appreciated.

Thank you.

John Jos · Answer

Hi @Jack Brickey - Thank you for your suggestion. I came to know that some of the values of these custom fields are updated and some are not and the values are different so I am wondering if the lookup table would work? Could you please help me with the support URL that shows how it is set?

Alternately, I was wondering if bulk edit would work in such a case? I am still going through the tickets and finding different values.

Thank you again!

Jack Brickey · Answer

Hi @John Jos , it seems that you want to update previously created issues with new environment conditions, that is, new custom fields copied. If I understand correctly, then I would create a new rule that could be run manually to copy those fields over for any existing issues previously created. To do this, you would need to use Lookup Issues and establish a JQL that would return the required issues that need updating. The existing rule would be updated to ensure all new fields are copied for future issues.