I created a filter several months ago. Recently I created an issue ticket which meets all criteria in the filter but the filter won't update to take the most recent issue under account. The problem arises on the PC platform as well as JIRA iOS.
Hi @Jean Gagne ,
Can you please share more details, such as the filter query and the values of the issue that should match the filter criteria? Thanks!
First, this is a screenshot showing the JQL Query attributes... Then, the hyperlink of the issue ticket that should have been taken into account by my filter.
ISSUE TICKET TO BE TAKEN INTO ACCOUNT BY MY FILTER
@Jean Gagne
The link you provided is to your Jira instance. We are (mostly) a user community with our own Jira instances, and we don't have access to your Jira instance.
Can you provide a screen image of the issue that matches the criteria but is not appearing in your filter results?
@Trudy P Claspill This is a screenshot of DTI-96914
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