Rerun Mass Automations on Tickets

Ethan Beadling

Hi Guys, I was looking for a way to combat Jira issues when it comes to automations. We have a high flow project with alot of tickets coming in with alot of automations running on these tickets. When Jira servers experience automation errors, 400+ emails get skips on these automations. The issue with this is that we have over 200+ rules to sort things out. 

 

Is there a way for us to rerun these rules since half of those rules that are necessary to this process run on when the ticket is created?

A A Ron Geister _Trundl_

@Ethan Beadling 

Welcome Ethan to the community and hope this finds you well. So one of the ways I have combated this in the past was to create a scheduled automation that I can run adhoc or created a manual automation that I can run adhoc.

I would think if your running automation based on creation there maybe another way to think about what else could trigger these.

If the only thought is "IDK" I would use a schedule automation that runs at the cadence you want or even set it to be like a year or two. If you set it out to be years you can turn it off and on based on adhoc needs and then in the automation at the top right corner you should see RUN. You can use this to run the issue whenever you need.

This should help to adhoc correct your automation issues.

I hope this helps you with your issue, and welcome again to the community.