Statistics on filter/dashboard use

Yoann LEGRAND_s0mdft

Hi Team,

Any way to have statistics on the use or not of filters / dashboard in Jira ( Cloud & DC , I have both)) ?

I mean as admin site (with REST API or apps or feature inside Jira) without ask to Atlassian support (already ask , no response for now : I don't know if it possible by them)

The idea is to clean up unused filters/dashboards. e.g. no calls since ... 3 months.

Thanks in advance, 

Nic Brough -Adaptavist-

Welcome to the Atlassian Community!

Jira does not collect usage data about filters, so the very short answer is "no".

Alos, the usage is not simple - a dashboard can make use of many filters, humans may use many filters, filters are used in boards and reports (sometimes without being defined, as the code does it, not relying on a saved filter), and apps and functions can use them indirectly, so there's no easy or accurate way to associate usage with them.

On Server/DC, you could set up something to trap a lot of the uses with a proxy server and also plough through the database to look at where they are used, but the database digging won't catch people like me - I've got dozens of saved filters I use regularly, but only for search.

I once inherited a Jira that was in a total mess, with 30k saved filters and several thousand dashboards.  I had to generalise and be quite brutal to get it cleaned up.  We did this one line at a time, but contacted all active Jira users with a message of "In three weeks, we are going to delete all filters (and later, dashboards) that meet the criteria below, unless you tell us you are still using it":

• It belongs to an inactive/deleted user
• The proxy tells us the dashboard has not been visited in the last 3 months
• No-one has the dashboard in their favourites
• The filter is not in any active user's favourites, and is not used in any surviving dashboard

We didn't actually delete immediately, we went with "change the permissions to Jira admins only, and give it a few more weeks to see if anyone screams", but it worked well - maybe 30 screams about the filters and only 2 questions about the dashboards.   We were able to bin at least 80% of the saved filters and dashboards.

For Cloud, you have fewer options, the main one being the same principle - "block access and see who complains"